Cadillac Fixed CUE For The XT5
Real buttons make for a better user experienceby Mark McNabb, on
The Cadillac User Experience, or CUE system, has been dragged through the dirt for not being easy to use. Specifically, it’s the touch-sensitive radio and HVAC controls that leave critics in a bad mood. Cadillac models like the ATS, CTS, and even the Escalade all have nearly identical CUE systems that require sliding a finger across gloss-black plastic to adjust the radio volume and pressing on invisible buttons marked only with labels. Well, apparently Cadillac heard the complaints and decided to address the issue.
The 2017 Cadillac XT5 crossover I’m driving this week has an updated version of the CUE system – with actual buttons! In fact, the center stack is far simpler in design and feels less cluttered. The XT5’s HVAC system has chrome toggle switches that control fan speed and temperatures for the dual zones. Yes, other features like the heated and vented seats, defrost, and recirculation functions still rely on the invisible buttons, but their operation seems improved. The same is true with the radio slider. Yeah, it’s still there, but it somehow isn’t as frustrating to use as the one in the 2017 Cadillac CTS-V I tested a few weeks back.
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The 8.0-inch touchscreen runs similar software to the Chevrolet MyLink and GMC IntelliLink system
Despite gripes about the CUE system’s touch-sensitive buttons on other models, the infotainment portion of the Cadillac User Experience is absolutely fantastic. The 8.0-inch touchscreen runs similar software to the Chevrolet MyLink and GMC IntelliLink system. All three are incredibly easy to use and have intuitive menus and features. The home screen icons can be moved around, and things like Apple CarPlay, Android Auto, the weather, live traffic, SMS texting, and 4G LTE Wi-Fi all make the experience a memorable one.
And besides the XT5 crossover, Cadillac’s updated CUE system can be found in the CT6 sedan. You can read my review on that car here.
Read our full review on the 2017 Cadillac XT5.