Fisker Announces New Customer Support Program
Fisker is still probably a long way off from building new cars anytime soon (if ever), but to avoid hanging Karma owners out to dry with no warranties, the company announced a new customer service program that will provide OEM parts and continued maintenance services. Current owners are covered for repairs costing up to $2,000, while original owners get another $2,000 for parts and $1,000 for labor. Service centers have been established at existing Fisker dealers in most major cities across the country.
Between the two most well known American-based electric car start-up companies, Fisker definitely came out on the losing end. The company founded by former Aston Martin designer Henrik Fisker declared bankruptcy in 2013 as a result of supply chain problems and recalls. China’s Wanxiang Group purchased the Fisker brand and its assets in 2014, and aside from a possible name change to Elux, that’s pretty much the last we’ve heard of the company.
Continue reading to learn more about Fisker’s latest customer support program.
Why it matters
Does this mean we’ll be seeing Karma production resume in the near future? Hard to say, but we did recently heard rumors that sales would restart sometime in 2016 under the Elux name. Wanxiang is reportedly spending millions to bring the car up to date, with a revised gasoline-electric, range-extending drivetrain, and prototypes have recently been spotted testing. If Fisker does indeed intend to resume sales, then recommitting to current owners is a wise first step in rebuilding faith in the brand.
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