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FCA Offering Incentives to Customers Who Complete Recalls

FCA Offering Incentives to Customers Who Complete Recalls

In order to help boost the number of vehicles being brought in for recall services, Fiat Chrysler Automobiles is offering various incentives to customers who participate in mandated safety recalls.

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FCA Offering Incentives to Customers Who Complete Recalls

FCA Offering Incentives to Customers Who Complete Recalls

In order to help boost the number of vehicles being brought in for recall services, Fiat Chrysler Automobiles is offering various incentives to customers who participate in mandated safety recalls.

The incentives range from a $100 prepaid Visa gift card to vehicle-repurchase plans. The focus of this program is older SUVs and trucks ranging from the 2009 through 2012 model years.

“Remedies are available, we are servicing vehicles and we encourage affected customers to contact their dealers,” says Scott Kunselman, Senior Vice President of Vehicle Safety and Regulatory Compliance. “It is imperative that all vehicles implicated by recalls are inspected and serviced, as required.”

The SUV-related recalls include Jeep Grand Cherokees from 1993 through 1998 and Jeep Liberties from 2002 through 2007, wherein FCA will install a frame-mounted trailer hitch to protect the rear-mounted fuel tank during a rear-end collision. Owners of both Jeep model are eligible for the $100 gift card, while Grand Cherokee owners are also offered $1,000 incentive toward purchasing a new vehicle or for parts and accessories at their FCA dealer.

FCA is also offering a similar incentive program for a wide variety of older vehicles. The list includes the Chrysler Aspen and Dodge Durango, the Dodge Ram and Ram pickups, the Dodge Dakota, and Ram heavy-duty pickups in various configurations. (The full list is below)

Owners in both groups of vehicles must have had their recall services completed on or after July 24, 2015 to be eligible for the incentive programs. The buy-back incentive opportunity expires January 4, 2016, but FCA does not list an expiration date for receiving the prepaid gift card. You can find out if your vehicle is included in these recalls by entering your VIN at safercar.gov, MyJeepAuto.com, or recalls.mopar.com.

Continue reading for the full story.

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Fiat Chrysler Will Recall 1.4 Million Vehicles Over Hacking Worries

Fiat Chrysler Will Recall 1.4 Million Vehicles Over Hacking Worries

In light of the recent hack demonstration on the 2014 Jeep Cherokee, Fiat Chrysler has issued a recall for nearly 1.4 million FCA vehicles in the U.S. The recall’s remedy is to install an update to the Uconnect infotainment software with the goal of stopping any such attacks from actually taking place.

The demonstration by Wired magazine showed how two hackers were able to wirelessly control the Cherokee via a laptop, over the Jeep’s Internet connection. The hackers were able to control small features like radio volume and HVAC fan speed, along with major systems like engine, transmission and even braking functions.

While it took these two hackers more than a year to write the code, FCA and government agencies like the National Highway Traffic Safety Administration have not taken the threat lightly. The NHTSA in fact, is urging lawmakers to set new regulations to protect vehicles against outside hackings.

You can input your VIN on Chrysler’s website to see if your vehicle is under the recall. If so, you can download the software update onto a USB thumb drive and install it yourself, or elect to receive a USB in the mail. If you’re not into DIY fixes, you can take your car to your FCA dealership for the update as well. On top of updating individual vehicles, FCA and its cellular provider have taken measures to secure cell-to-vehicle communications.

Still, I encourage you to ensure your vehicle is up to date. The range of effected vehicles includes everything from the Dodge Viper all the way to the Ram 3500 Chassis cab.

Continue reading for a full list of affected vehicles.

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2015 Chrysler 200 Recalled For Transmission Replacement

2015 Chrysler 200 Recalled For Transmission Replacement

Fiat Chrysler Automobiles (FCA) is recalling about 25,000 of the 2015 Chrysler 200 for a potential transmission replacement. The recall affects V6-powered models equipped with the brand’s new nine-speed automatic transmission. In the affected models, the park rod may become dislodged or broken, preventing the gearbox from shifting into Park. If the park lock does not engage, the vehicle may roll away.

"Inconsistent assembly procedures at a supplier’s plant have been linked to five reports involving customers who could not shift their vehicles into park," FCA said in a statement, adding that it is unaware of any related injuries or accidents.

FCA estimates that 25,734 sedans could be affected by this issue, 22,107 of which were sold in the U.S., 3,600 in Canada and 213 in Mexico. The recalled vehicles were manufactured between March 9th, 2014 and December 15th, 2014.

According to the National Highway Traffic Safety Administration, the recall is expected to begin on April 10th, 2015. Chrysler will notify owners and dealers will inspect and, if necessary, change the transmission free of charge. Until then, owners may contact Chrysler customer service at 1-800-853-1403 for additional information.

Continue reading to learn more about the 2015 Chrysler 200.

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Jeep Cherokee Gets Software Update For Problems With The Nine-Speed Automatic Transmission

Jeep Cherokee Gets Software Update For Problems With The Nine-Speed Automatic Transmission

Jeep is readying a new software update that will hopefully fix the woeful issues FCA’s nine-speed automatic transmission keeps having.

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Chrysler recalling 26,000 vehicles in the US over power steering problems

Chrysler recalling 26,000 vehicles in the US over power steering problems

Chrysler has announced that there will be a recall of a number of 2010MY and 2011MY Chrysler and Dodge models. The cause of the recall appears to be a problem with a power steering pressure hose that has the possibility to leak fluid straight into the engine, which could then lead to a possible fire.

The vehicles affected by the recall include a number of 2010MY Chrysler 300 and Sebring, as well as the Dodge Charger, the Avenger, the Challenger, and the Journey where they are also joined by some 2011MY Ram pick-up trucks. All in all, 26,397 owners are affected by the recall in the US with another 13,000 vehicles overseas affected by the same problem.

According to Chrysler, the recall is expected to begin at the end of October where dealers will look into the problem with these cars and, if the parts are deemed to be in need of replacement, the dealerships will replace them at no cost to the car owner.

So in the event that you have any one of these models, you might want to give Chrysler a ring at 1-800-853-1403.

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Chrysler Adopts New Production System From Fiat

Chrysler Adopts New Production System From Fiat

Many moons have passed since Fiat left the United States after their reputation took a hit for poor quality. Yet, while they’ve been gone, a lot has changed. Fiat has transformed itself into a well oiled machine with top notch engineering quality.

The Italian automaker is giving its knowledge to Chrysler, who they now own. The company says its productivity is up about 10 percent, while costs have dropped 8 percent. The best news of all is that injuries are down 30 percent.

Fiat relies heavily on input from its workforce to modify the production system in the hopes that they can reduce costs and injuries, while raising productivity.

One good example of this happened in Belvidere, Illinois, where Chrysler’s Jeep plant workers developed a suspended chair, eliminating the need to reach into a vehicle’s ceiling when assembling parts. The plant now has fewer injuries in that area.

Around 30 employees in each plant focus on fit-and-fitness issues and 14 Fiat coaches move about the plant each week.

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Chrysler recalls vehicles over sticking accelerator pedals

Chrysler recalls vehicles over sticking accelerator pedals

Here we go again, more accelerator pedal problems from automakers. This time its Chrysler, who are recalling 34,000 Dodge and Jeep vehicles to fix sticking gas pedals made by the same supplier who was involved in the Toyota recalls.

Chrysler told the National Highway Traffic Safety Administration that 25,263 Dodge Calibers and 71 Jeep Compass vehicles were equipped with brake-override systems, but the Detroit automaker issued the voluntary recall anyway.

Chrysler believes that the defect started at CTS. At the factory the bearing housings were made to be too large. This problem was corrected in March 2006. The automaker thinks that only 30% of the vehicles recalled will suffer from the pedal problem.

It was Toyota that first blamed CTS for the accelerator pedal problem after 2.3 million cars were recalled this year. Toyota said many times that the pedals and the floor mats were the only reasons behind the problem. Yet, despite their claims, the NHTSA and two congressional committees are still looking for answers. They believe that the electronics may be at fault.

The NHTSA already fined Toyota $16.4 million for delaying the recall, stating that the company knew about the problem before the recall was announced.

Since the recalls, lawmakers have increased their attention on the NHTSA. Not surprisingly, automakers have also been quicker to issue recalls as well. The NHTSA has been more aggressive with defect probes. In fact, the organization issued one on Chrysler after customer complaints were made back in April.

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